Privacy Policy

Last updated 25th January 2025
This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of ProfoundIQ (“we,” “us,” or “our”).

ProfoundIQ is operated by Lancers Club Private Limited, a company incorporated under the laws of India.

Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of ProfoundIQ with respect to your use of our website (https://profoundiq.com/) and the services (“Services”) we provide and/or host on our servers.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you acknowledge that your information will be collected, used, and disclosed as described in this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use our Services.

Our Principles
ProfoundIQ has designed this Policy to be consistent with the following principles:

1. Privacy policies should be human readable and easy to find.
2. Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
3. Data practices should meet the reasonable expectations of users.

Information We Collect
We collect information in multiple ways, including when you provide information directly to us; when we passively collect information from you, such as from your browser or device; and from third parties.

Information You Provide Directly to Us
We collect information that you voluntarily provide to us when you interact with ProfoundIQ, including when you:

1. Fill out contact, inquiry, consultation, assessment, or discovery forms
2. Request proposals, service details, or technical evaluations
3. Communicate with us via email or other channels
4. Subscribe to updates, insights, or thought leadership content
5. Engage with us regarding partnerships, recruitment, or business development


The information collected may include, but is not limited to, your name, email address, phone number, company name, job title, project or technical details, budget ranges, geographic location, and any other information you choose to provide.

Information that Is Automatically Collected

i) Device / Usage Information
We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. As described further below, we may collect and analyze:

(a) device information such as IP addresses, approximate location (country and city), unique device identifiers, TCP/IP address, browser types, browser language, operating system, and mobile device carrier information; and

(b) information related to how you interact with the Services, including referring and exit web pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about usage, time spent on pages, date and time of access, frequency of visits, error logs, and similar diagnostic data.

We may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

Cookies and Other Tracking Technologies
We collect data about your use of the Services through internet server logs and online tracking technologies such as cookies and tracking pixels.

A cookie is a small text file placed on your device that enables us to:
(a) recognize your device;
(b) store preferences and settings;
(c) understand which pages of the Services you visit and how you arrived there;
(d) enhance user experience by delivering relevant content;
(e) perform analytics and improve site performance; and
(f) support security and administrative functions.

Tracking pixels (also known as web beacons or clear GIFs) may be embedded in web pages or emails to measure engagement and usage patterns.

You may control or disable cookies through your browser settings. Please note that blocking cookies may limit access to certain features of the Services.

Information from Third Parties
To the extent permitted by law, we may collect information from third parties, including public sources, professional platforms, marketing partners, and analytics providers. This information may include professional or business contact details, demographic data, and fraud-prevention or security-related information.

How We Use Your Information
We may use the information we collect from and about you to:

i) Fulfill the purposes for which you provided the information.
ii) Provide, operate, and improve the Services, including developing new offerings and securing our systems.
iii) Respond to inquiries, consultation requests, and business communications.
iv) Send updates, insights, or service-related communications where permitted.
v) Conduct analytics, research, and reporting to improve our business and Services.
vi) Comply with legal obligations and regulatory requirements.
vii) Protect the safety, rights, property, and security of ProfoundIQ, its users, and its operating entity, Lancers Club Private Limited.
viii) Enforce our Terms & Conditions and other applicable agreements.

We may combine information collected from you with information obtained from third parties. We may also aggregate or de-identify information and use it for lawful business purposes, including research and marketing.

When We Disclose Your Information
We may disclose your information under the following circumstances:

Service Providers
We may share information with third-party vendors who perform services on our behalf, including hosting, analytics, marketing support, communication tools, data storage, and legal services.

Legal Compliance and Protection
We may disclose information if required by law or if we believe disclosure is reasonably necessary to comply with legal processes, enforce our policies, protect our rights, or ensure the safety of ProfoundIQ, its users, or its operating entity.

Business Transfers
If ProfoundIQ or Lancers Club Private Limited is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

Affiliated Companies
We may disclose information to current or future affiliated entities.

Consent
We may disclose information to third parties where you have provided your consent.

Aggregate / De-identified Information
We may share aggregated or de-identified data for analytics, research, or business purposes.

Legal Basis for Processing Personal Data
Where applicable under laws such as the GDPR, our legal bases for processing personal data include:

1. Performance of a contract
2. Legitimate business interests
3. Legal obligations
4. User consent (where required)

Where processing is based on consent, you may withdraw consent at any time, subject to applicable law.

Online Analytics
We may use third-party analytics services such as Google Analytics to collect and analyze information about how users interact with the Services. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

Your Choices and Data Subject Rights

Email Communications

You may unsubscribe from marketing or informational emails at any time by using the unsubscribe link or by contacting us at hello@profoundiq.com.

Data Protection Rights
Depending on your jurisdiction, you may have rights to access, correct, object to processing, withdraw consent, or lodge a complaint with a data protection authority.
To exercise these rights, contact us at hello@profoundiq.com.

International Transfers
Your information may be processed in countries other than your country of residence. Where required, we implement appropriate safeguards to protect personal data in accordance with applicable laws.

Security Measures
We have implemented reasonable technical, physical, and organizational security measures to protect your information. However, no system can be guaranteed to be completely secure.

Children
The Services are intended for users over the age of 18 and are not directed at children. If we become aware that we have collected personal data from children in violation of applicable laws, we will take reasonable steps to delete such data.

Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required or permitted by law. Information may persist in backups for business continuity purposes.

Third-Party Links and Services
The Services may contain links to third-party websites or services. ProfoundIQ is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Last updated” date will be revised accordingly. We encourage you to review this Policy periodically.

Questions about this Privacy Policy
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@profoundiq.com

ProfoundIQ
Operated by Lancers Club Private Limited
Website: https://profoundiq.com